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RE: Dealer Service

Phil Marx wrote:
 
 > And they probably sprayed "dressing" all over the tires and bumper,
 > too.
 
Phil, you sure do know the BMW organization!  They sprayed it not only on the 
tires, but all over the _fenders_ too.  That must be why they didn't have any 
left for the bumpers.
 
 > Next time, ask them not to wash it, they'll be happy to oblige.
 
There won't _be_ a next time for this dealer.  This last episode was the 
straw that broke the camel's back, and I was _trying_ to develop a rapport 
with them because that's where I bought the car.  I'm fortunate that there is 
another dealer in the area whom Dean Schreier has recommended highly (via 
private post).
 
You know, it just occurred to me that one of the major reasons many of us do 
our own maintenance/repairs is because we've reached a similar point with 
these items.  It's not the money we're saving, it's that we're asking them not 
to do the maintenace/repairs because they mess these up also.
 
I hope you haven't interpret my side of this thread as implying I think _all_ 
dealers or mechanics are incompetent.  I am absolutely astounded by your 
knowledge of the marque and your willingness to help.  Many thanks.
 
 Regards,
 Jerry
 Arlington, TX (23-Jul-96, 19:24)
 '95 540i-6 spd